Privacy Policy

1. Information We Collect

When you use Voxly, we collect the following information:

• Business information: Your website URL, business name, services, hours, and contact details you provide when creating a demo or subscribing.
• Contact information: Your email address and phone number.
• Call data: Call recordings, transcripts, and summaries generated by our AI receptionist service.
• Payment information: Billing details processed securely through Stripe. We do not store your credit card number.
• Usage data: Pages visited, features used, and device/browser information collected through cookies and analytics.

2. How We Use Your Information

• To provide, maintain, and improve the Voxly service.
• To train your AI receptionist on your business information.
• To process payments and manage your subscription.
• To send you service-related communications.
• To measure and improve our marketing effectiveness.

3. Information Sharing

We do not sell your personal information. We share data only with service providers necessary to operate Voxly (e.g., Stripe for payments, Vapi for voice AI, Supabase for data storage) and as required by law.

4. Cookies and Tracking

We use cookies and similar technologies including Meta Pixel and Google Ads tags to measure advertising performance and improve our service. You can disable cookies through your browser settings.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. Call recordings are retained for 90 days unless you request earlier deletion.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing support@voxly.cloud.

7. Contact Us

If you have questions about this Privacy Policy, contact us at support@voxly.cloud.